Author Archives: Paul

Genius

February 4, 2011 – 9:30 am

This time I was nice enough to write to the Daily Mail to point out their mistake, rather than just whining here. They’re mocking the gentleman shown above (an intellectual, to be sure) for having jenius tattooed on his head, instead of genius. Hi, You may want to rethink the story available at http://www.dailymail.co.uk/news/article-1353389/Man-assault-charge-pictured-misspelt-genius-tattoo.html titled [...]

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Customer Service, Part 3

November 4, 2010 – 10:56 am

Today’s O2 email: Hi, I know this will surprise you just as much as it has me, but this morning I got another text message from you. That’s three times you’ve told me I won’t get any more texts, and three times you’ve sent more texts. Once is a mistake, twice is a system error, [...]

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Customer Service, Part 2

November 3, 2010 – 6:54 pm

Here’s an email I just sent to Argos: I wanted to let you know just how far your delivery service was from what a reasonable person would expect. My order number is xxxxxxxxx, for a Nara Entertainment Unit. To quote from the acknowledgement email: “We will contact you by Friday 12 November 2010 to arrange [...]

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Customer Service

November 3, 2010 – 2:53 pm

Here’s the text of an email I just sent to O2. They keep sending me text messages saying that I’m going to get a bill, but don’t send me the actual bill. I’ve asked them twice to stop sending these texts and been told that they will; this is my third attempt: Hi, Guess what? [...]

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My Essential Software

August 21, 2010 – 4:36 pm

I recently got a new laptop for work, and had to install a bunch of stuff. For what it’s worth here’s what made it in within the first couple of days: 1Password DropBox (these two together are literally the first thing I install) Evernote Quick Search Box (QuickSilver replacement; either is fine for what I [...]

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