Tag Archives: Money

Customer Service, Part 3

November 4, 2010 – 10:56 am

Today’s O2 email: Hi, I know this will surprise you just as much as it has me, but this morning I got another text message from you. That’s three times you’ve told me I won’t get any more texts, and three times you’ve sent more texts. Once is a mistake, twice is a system error, [...]

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Customer Service, Part 2

November 3, 2010 – 6:54 pm

Here’s an email I just sent to Argos: I wanted to let you know just how far your delivery service was from what a reasonable person would expect. My order number is xxxxxxxxx, for a Nara Entertainment Unit. To quote from the acknowledgement email: “We will contact you by Friday 12 November 2010 to arrange [...]

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Customer Service

November 3, 2010 – 2:53 pm

Here’s the text of an email I just sent to O2. They keep sending me text messages saying that I’m going to get a bill, but don’t send me the actual bill. I’ve asked them twice to stop sending these texts and been told that they will; this is my third attempt: Hi, Guess what? [...]

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S&P

March 17, 2009 – 6:04 pm

An interesting bit of trivia, I think: If you play with the graph here you can show that since Obama came to power the S&P 500 (which I chose because it’s a better indicator than the Dow of the overall market, though still far from perfect) has fallen around 10%. That’s pretty shocking. Not as [...]

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Rescuing GM

November 13, 2008 – 11:07 am

Thomas Friedman has a great article up about the foolishness of the likely bail-out of GM: They were interviewing Bob Nardelli, the C.E.O. of Chrysler, and he was explaining why the auto industry, at that time, needed $25 billion in loan guarantees. It wasn’t a bailout, he said. It was a way to enable the [...]

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